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English for the Nursing Assistant: Communication on the Job

Example Web Site and/or Technical Equipment Required


Website Example:

More Ways

Computer(s), Internet access, headphones

Activity Description

This Web site is intended to help ESL learners prepare for their academic studies in becoming a Certified Nursing Assistant (CNA). The site was designed to support a CNA course for English language learners as it corresponds to the Communication Skills chapter in many CNA textbooks. The site provides four lessons that focus on the communications skills required in this field. Students listen, take notes, practice speaking skills and learn the vocabulary necessary for a profession in the health care field.


Familiarize yourself with the content in the four lessons.


Provide class time for students to work independently on the four lessons. Have students show you (or print out) their score on the quiz at the end of each lesson.


  • Intermediate High
  • Advanced


Basic Communication

  • (0.1) Communicate in interpersonal interactions

Basic Communication

  • (4.6) Communicate effectively in the workplace
  • (4.8) Demonstrate effectiveness in working with other people
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OTAN activities are funded by contract CN200091-A2 from the Adult Education Office, in the Career & College Transition Division, California Department of Education, with funds provided through Federal P.L., 105-220, Section 223. However, OTAN content does not necessarily reflect the position of that department or the U.S. Department of Education.