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Government as a high performance employer; a SCANS report for America 2000

Corporate Name: Secretary's Commission on Achieving Necessary Skills

Publisher: USDE, Division of Adult Education and Literacy

Published At: Washington, DC

Date Published: [1992]

Distributor: Clearinghouse on Adult Education and Literacy, Division of Adult Education and Literacy, Office of Vocational and Adult Education, U.S. Department of Education

Source Address: 400 Maryland Avenue, S.W., Mary E. Switzer Bldg, Room 4428

Source City/State/Zip: Washington DC 20202-7240

Phone: 202-205-9996

Material Type: Information Analysis

Intended Audience: Policy Maker

Physical Media: Print

Subjects: Adult Literacy; Basic Skills; Employment

The document advocates the government becoming a high performance employer. The Secretary's Commission on Achieving Necessry Skills (SCANS) advocates the shift to a "comprehensive, customer-driven system that aligns all of the activities in an organization with the common focus of customer satisfaction through continuous improvement in the quality of goods and services." The shift to the high performance workplace would create a work environment in which the SCANS skills of workplace know-how are valued and lead to effective job performance.

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OTAN activities are funded by contract CN200091-A2 from the Adult Education Office, in the Career & College Transition Division, California Department of Education, with funds provided through Federal P.L., 105-220, Section 223. However, OTAN content does not necessarily reflect the position of that department or the U.S. Department of Education.