Government as a high performance employer; a SCANS report for America 2000
Corporate Name: Secretary's Commission on Achieving Necessary Skills
Publisher: USDE, Division of Adult Education and Literacy
Published At: Washington, DC
Date Published: 
Distributor: Clearinghouse on Adult Education and Literacy, Division of Adult Education and Literacy, Office of Vocational and Adult Education, U.S. Department of Education
Source Address: 400 Maryland Avenue, S.W., Mary E. Switzer Bldg, Room 4428
Source City/State/Zip: Washington DC 20202-7240
Material Type: Information Analysis
Intended Audience: Policy Maker
Physical Media: Print
Subjects: Adult Literacy; Basic Skills; Employment
The document advocates the government becoming a high performance employer. The Secretary's Commission on Achieving Necessry Skills (SCANS) advocates the shift to a "comprehensive, customer-driven system that aligns all of the activities in an organization with the common focus of customer satisfaction through continuous improvement in the quality of goods and services." The shift to the high performance workplace would create a work environment in which the SCANS skills of workplace know-how are valued and lead to effective job performance.
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