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Leading adult education through support for and the effective application of technology.

TDLS 2023 - Lessons From the Pandemic: Digital Navigators to the Rescue


Historically, distance or remote learning has not been a typical instructional model for agencies serving at-risk, nontraditional (non-college) adult learners (Rosen & Stewart, 2015). However, the COVID-19 shutdown compelled adult-serving agencies to explore new instructional models in order to continue teaching their students. Many agencies, likely due to lack of experience or resources, found themselves integrating technologies that they never had before the pandemic. Along with this influx of technology came an unprecedented need for technical support that was often outside the scope and capacity of an IT department—a “new” need was identified. Through an engaging interactive presentation, including multimedia and discussion, participants will learn how to design and implement the Digital Navigator position and/or the Community Digital Navigator Career Technical Education course at their own agencies.

Jerry Yamashita World Education, Inc.
Maria Carrasco, Highlands Community Charter and Technical Schools

DATE: 3/3/2023

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OTAN activities are funded by contract CN220124 from the Adult Education Office, in the Career & College Transition Division, California Department of Education, with funds provided through Federal P.L., 105-220, Section 223. However, OTAN content does not necessarily reflect the position of that department or the U.S. Department of Education.