National Patient Safety Foundation: Ask Me 3 - Patient Education Program
Example Web Site and/or Technical Equipment Required
Website Example: http://www.npsf.org/for-healthcare-professionals/programs/ask-me-3/
Computer, Internet access, projector, speakers (for class presentation)
In this activity, your students learn the three questions they should ask their healthcare providers in every healthcare interaction:
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
The site includes a four minute video (from YouTube) and fact sheet with common terms used by medical professionals along with synonyms and explanations of their meanings.
- Check to be sure the video in particular is not blocked at your school. It comes from YouTube so it may be.
- Watch the video at the Example Web Site (above) and identify the vocabulary (especially medical terms) that you will need to pre-teach.
- This activity should be done toward the end of a health unit, when students are already familiar with body parts, symptoms, and medical conditions.
- Print copies of the Words to Watch fact sheet (PDF) for each student.
- Have students think back to the last time they saw a medical professional (doctor, nurse, pharmacist, etc.). Did they ask any questions? Have students Think-Pair-Share the questions they asked their medical professional. Write these responses on the board or in a word processing document projected on a screen.
- Ask students why it is important to ask questions during a visit with a medical professional. Have them Think-Pair-Share and write their responses on the board or in a word processing document projected on a screen.
- Tell students they will be watching a video about the importance of asking questions and will learn three questions they should always ask their healthcare providers.
- Pre-teach the vocabulary and medical terms used in the video (particularly the terms the doctor uses with patient Joe).
- Have students listen for and write the answers to the following questions:
- Why is it important to ask questions?
- What three questions should you always ask?
- How can you remember the answers to the questions you ask?
- Discuss the answers to the questions.
- Watch the video again. Discuss any questions that arise.
- Distribute the Word to Watch fact sheet and review the terminology. This fact sheet is also available on the Web site in Spanish (PDF) if that is useful.
- Have students type the three questions in Microsoft Word, print them, and put them in their wallets for use in their next healthcare interaction.
- Intermediate Low
- Intermediate High
- (3.6) Understand basic health and medical information
- (3.5) Understand basic principles of health maintenance
- (3.4) Understand basic safety measures and health risks
- (3.1) Understand how to access and use the health care system
- (3.3) Understand how to select and use medications
- (7.2) Demonstrate ability to use critical thinking skills
- (7.3) Demonstrate ability to use problem-solving skills
- (7.5) Understand aspects of and approaches to effective personal management